Lash and brow studio software: appointments, consent and rebooking — buying checklist
From: https://www.iwantmywebsitenow.com/industry/beauty/lash/
Workflow sources checked: 2026-10-02. Prices have separate capture dates.

Use this with a vendor or a builder. These are proposed evaluation tests, not claims that any product passed them.

YOUR BUSINESS
Current software:
What must work differently:
Records to bring across:
Budget and timing:

QUESTIONS TO TEST
1. Service timing
Ask: Can each service have its own duration, cleanup buffer and provider-specific timing?
Demonstrate: Book a full set followed by a refill. Confirm the selected technician’s service length and turnaround do not overlap.
Observed result:
Follow-up:

2. Consultation records
Ask: Can the studio collect and restrict access to its own consultation and consent records?
Demonstrate: Create a first-visit form and verify required fields, storage access, export and retention controls.
Observed result:
Follow-up:

3. Deposits and cancellation
Ask: Can a deposit or card-on-file rule match the studio’s disclosed cancellation policy?
Demonstrate: Book, reschedule and late-cancel a test appointment. Check the exact amount, notice and client-facing explanation.
Observed result:
Follow-up:

4. Rebooking and attribution
Ask: Can staff distinguish a returning client from a marketplace-acquired new client?
Demonstrate: Book a new client through the marketplace, then rebook directly. Review attribution, fees and client ownership reports.
Observed result:
Follow-up:

DEMO SCENARIO (SYNTHETIC)
Walk through a new client and their next visit
1. Create a first-visit consultation followed by a full lash set, using your studio’s own intake and consent process.
2. Schedule a later refill with a different service duration and provider. Confirm buffers, room availability and client reminders.
3. Apply the disclosed deposit and cancellation rules to a reschedule and late cancellation. Check payment records and client communication.
4. Review the new-client source, any marketplace fee, the client record export and who can access consultation information.

MIGRATION
Plan a controlled data move
Import active clients, future appointments, service definitions, provider durations, balances and only the client notes the studio has authority to retain. Keep consent records and before/after imagery subject to explicit access and retention policies; verify exports before cancelling the old service.

A POSSIBLE FIRST BUILD
Booking software is not a substitute for the studio’s professional training, product instructions or local rules. The studio must set appropriate consultation and consent procedures, minimize sensitive data and explain deposits and cancellation charges before booking.

SOURCES
Fresha pricing
https://www.fresha.com/pricing
Vendor pricing and fee schedules are market-specific; verify current local terms.

Square Appointments features
https://squareup.com/us/en/appointments/features?country_redirection=true
Vendor feature overview for appointments and resources.

Booksy booking help
https://help.booksy.com/hc/en-us/articles/21615958266770-How-can-I-book-an-appointment
Vendor help explains booking policies and appointment behavior.

Research by Don, I Want My Website Now.
A product description is not hands-on testing. Verify the plan, current price and export access before committing.