Software guide · Industrial, MRO, electrical & plumbing supply houses

Industrial supply software: contract pricing, stock and repeat orders

$679 / monthworked example · $8,148 per yearSee cost & ownership ↓

Industrial and MRO suppliers handle repeat orders from maintenance teams, contractors and purchasing departments. A product may be quoted in one unit and sold in another, under an account-specific price or jobsite delivery instruction. Test the buyer portal, inventory and fulfillment handoff as a single transaction.

Industrial and MRO suppliers handle repeat orders from maintenance teams, contractors and purchasing departments. A product may be quoted in one unit and sold in another, under an account-specific price or jobsite delivery instruction. Test the buyer portal, inventory and fulfillment handoff as a single transaction.

The cost case · Industrial, MRO, electrical & plumbing supply houses

What the software costs—and where your margin can improve.

Start with the bill and one costly workflow. The comparison is straightforward: recurring software costs you can actually remove, minus the hosting, AI, integrations and upkeep a replacement needs. Time saved is a separate gain, and only becomes margin when the business can use it.

Current software · researched prices

$679/ month

$8,148 a year in this worked example

A single-branch, 12-person industrial supply house with a will-call counter and 150 trade accounts

  • Cin7 Core Standard - 5 users, 6,000 sales orders/yr$349/mo
  • Now Commerce B2B Customer Portal, stand-alone$280/mo
  • Now Commerce Sales Rep Portal, from $150 less the $100 bundle discount$50/mo

See the vendor’s published price ↗

A source-priced scenario, not a claim about your invoice. Check required modules, usage fees and your negotiated terms.

A focused tool · under your control

Pay for the parts this workflow needs.

One time: map the rules, build, test edge cases, move only the data needed and train the people who use it.

Each month: affordable hosting, coding-AI usage, any database or integrations, backups and maintenance. Price these for the actual application; a $0 or low hosting tier is not the total cost.

You control: the code repository, domain, data and service accounts. Someone on your side owns updates, access, recovery and support.

MarginVendor costs removed − the replacement’s full monthly operating cost.
Admin timeFirst target: Units and pack conversion. Quote cable by spool and fasteners by case. Confirm unit conversion and margin are visible through fulfillment.
Business valueDurable, documented margin can strengthen a business; buyers still assess risk and whether someone else can run the workflow.

The exact replacement cost depends on scope and usage. Bring your invoice and one frustrating task; we’ll map what can stay, what could be owned and the costs to verify.

Get a free 30-minute cost and workflow review

What a safe switch means for industrial, mro, electrical & plumbing supply houses

Build an order and stock workspace around your sales process. Test purchasing, fulfillment and returns before connecting checkout or replacing a point of sale.

Use the buying and migration brief above to check records, edge cases and acceptance tests before deciding what to replace.

Other names and related business types

These terms appear in the same research category. Check your specific workflow before treating products as interchangeable.

A shortlist to investigate

Compare by the job you need done

Fit notes are our assessment of the linked vendor descriptions, not hands-on product reviews. Feature sources checked Oct 2, 2026; pricing records below retain their own dates.

Cin7

A growing distributor evaluating inventory across branches and B2B order channels.

Cin7 describes wholesale inventory, B2B portals, stock management and fulfillment integrations.

Before choosing

Demo account pricing, multiple units of measure, branch stock and a backordered jobsite order.

Vendor documentation ↗

B2B Wave

A supplier seeking a customer portal with account-specific catalogs and pricing.

B2B Wave documents per-customer price lists, product visibility and wholesale buyer accounts.

Before choosing

Test contract price, customer approval roles, tax rules and a branch-specific pickup option.

Vendor documentation ↗

Now Commerce

A distributor evaluating customer self-service ordering connected to back-office systems.

Now Commerce provides B2B ecommerce tools for suppliers and distributors.

Before choosing

Ask how quote conversion, inventory availability and accounting synchronization work in your exact stack.

Vendor documentation ↗

A practical buying brief

Check contract price and branch stock before promising delivery

Use these questions with a vendor or a builder. The point is to see your own work completed, including the awkward cases.

Questions to ask and a concrete way to test the answer
What mattersAsk thisThen demonstrate this
Units and pack conversionCan the system quote, sell, pick and invoice eaches, boxes and case quantities consistently?Quote cable by spool and fasteners by case. Confirm unit conversion and margin are visible through fulfillment.
Account pricingDoes the correct contract or customer price apply to portal and counter orders?Compare two accounts with distinct price books for the same SKU, including a volume break and a quoted exception.
Branch inventoryCan the sales team distinguish on-hand, reserved, incoming and transferable stock by location?Reserve the last unit at one branch and request it at another. Check promise date and transfer status.
Jobsite and PO fulfillmentCan the picker see the customer PO, delivery window, staging and partial order instructions?Split an order across branch pickup and a jobsite delivery. Reconcile picked quantities, proof of delivery and invoice lines.
Take these questions to your next demo.

A text checklist with space to record what works, what fails and what needs a follow-up.

Download buying checklist ↓

Your demo script

Fulfill a contractor order across two branches

This synthetic order tests account terms, unit conversion and practical fulfillment constraints.

  1. Create a contractor account with a contract price book and PO requirement. Build an order with items sold in boxes, spools and individual units.
  2. Check inventory at two branches, reserve available stock and record a backorder for one line with a promised delivery date.
  3. Stage a partial pickup and send remaining material to a named jobsite during a specific window. Include the customer PO on both documents.
  4. Reconcile quantities, converted units, branch transfer, delivery confirmation, invoice and remaining backorder status.

Plan a controlled data move

Import customer accounts and price books, SKUs, units of measure and conversions, branch inventory, supplier lead times, open purchase orders, customer POs, open sales orders, delivery addresses and balances. Validate a sample across units, accounts and branches before publishing online availability.

Where a first build could stop

Inventory software does not guarantee supplier lead times, product suitability or regulatory compliance. Keep technical selection and substitutions under qualified review and confirm account-specific pricing, tax and delivery terms with the customer.

Compare costs, recovered admin time and margin on this page →

What does the software cost?

For industrial, mro, electrical & plumbing supply houses, our worked example runs $679 a month, which is $8,148 a year. A website-related price point in the research is $280 a month; check whether it is a plan rate or a separate fee. 6 of 9 vendors have quote-only pricing in our research.

See the worked example: A single-branch, 12-person industrial supply house with a will-call counter and 150 trade accounts
Software auditIndustrial, MRO, electrical & plumbing supply houses

A single-branch, 12-person industrial supply house with a will-call counter and 150 trade accounts

  1. Cin7 Core Standard - 5 users, 6,000 sales orders/yr$349/moKeep
  2. Now Commerce B2B Customer Portal, stand-alone$280/moOwn it
  3. Now Commerce Sales Rep Portal, from $150 less the $100 bundle discount$50/moOwn it
Per month$679
Per year$8,148
Prices from nowcommerce.com

Where the money goes

Inventory and orders sit in something like Cin7 Core Standard at $349 a month for 5 users and 6,000 sales orders a year. Cin7 lists a B2B Portal but doesn't publish its price, so many houses buy one elsewhere: Now Commerce charges $280 a month for a customer portal and from $150 for a sales rep portal, less a $100 bundle discount. B2B Wave is $270 a month with 20 price lists on Pro.

What to keep

Keep the ERP. Multi-branch inventory, special pricing agreements, rebate accruals and EDI to buying groups are ERP jobs, and the audit won't go near them.

What to verify

Ask providers to demonstrate this workflow using your edge cases. Check which plan includes each step, what costs extra and how your records can be exported.

9 vendors sell to industrial, mro, electrical & plumbing supply houses

Researched vendor prices

VendorPlans (per month)WebsiteChecked
Now CommerceCharges by per module, flat monthly; Sales Rep Portal is tiered
  • B2B Customer Portal $280
  • Sales Rep Portal $150
  • Shipments Manager $200
$280/mo2026-09-21
B2B WaveCharges by product count, user count and price-list count; orders and customers unlimited
  • Pro $270
  • Scale $270
$270/mo2026-09-21
Cin7Charges by users + ANNUAL SALES ORDER VOLUME
  • Core Standard $349
  • Core Pro $599
  • Core Advanced $1,199
—2026-09-21
LobitQuote only——
Bran MarketingQuote only——
Rivet|MROQuote only——
The Dato GroupQuote only——
Solvi DigitalQuote only——
561 MediaQuote only——

Prices are what each vendor publishes on its own pricing page, on the date shown. "Quote only" means the vendor doesn't publish prices. "Not verified" means we couldn't read a price off the vendor's own page, so we don't print one.

Questions owners ask

What makes industrial supply software different from a generic online store?

Contract pricing, buyer permissions, units of measure, branch availability, purchase orders, backorders and jobsite fulfillment are common requirements worth testing.

How can a portal avoid promising stock that is unavailable?

Define the inventory source of truth and test reservations, concurrent carts, branch transfers, incoming stock and order holds across every sales channel.

How much does distribution software cost for a small supply house?

Cin7 Core publishes three tiers: $349 a month for 5 users and 6,000 orders a year, $599 for 10 users and $1,199 for 15 users. The dedicated distribution ERPs, such as Epicor Prophet 21 and DDI System, are sold by quote.

What does a B2B customer portal cost?

Now Commerce charges $280 a month for its stand-alone B2B Customer Portal. B2B Wave's Pro plan is $270 a month with 20 price lists. Cin7 offers a B2B Portal add-on but doesn't publish the price.

Why does B2B Wave limit price lists?

Price lists are how B2B Wave meters its plans: 20 on Pro, up to 100 on Scale. For a distributor with customer-specific pricing, that limit matters more than products or orders, which are generous or unlimited.

Related businesses

Could software for industrial, mro, electrical & plumbing supply houses work on your terms?

Bring one workflow or software bill to a free 30-minute conversation. We’ll map what a coding AI and affordable hosting might cover, and what ownership would require.

Practical guidance, not a promise of a cheap or maintenance-free replacement.