Checked Sep 26, 2026
How much does Covetrus Comms (formerly Rapport / Vetstreet) cost?
Covetrus Comms (formerly Rapport / Vetstreet) does not publish a plan price; ask for a quote. Veterinary client communications: automated reminders by text, email, postcard and voice, online scheduling, reviews, pet-parent app; integrates with Covetrus Pulse and other PIMS.
Prices are as published by Covetrus Comms (formerly Rapport / Vetstreet) on Sep 26, 2026. Check the linked source before buying.
Published rates
Plans and add-ons
Plans
| Plan | Price | Billing |
|---|
Add-ons
| Add-on | Price |
|---|---|
| Rapport Web (practice website)covered by the same EULA; price not published | Not published |
| Rapport Postal / Pet IDpostcards and tags; minimum $50 cancellation charge on changed/cancelled orders | Not published |
Pricing source: covetrus.com ↗, checked Sep 26, 2026.
Beyond the plan price
Terms worth checking
- Setup
- Not published · not published
- Contract & cancellation
- until terminated · 30 days' written notice; no refund of advance fees
- Payments
- Covetrus Payments is sold separately.
- Data export
- unknown · EULA: data access may be permanently terminated at cancellation.
Source notes
What the headline misses
Each point is tied to a dated statement on Covetrus Comms (formerly Rapport / Vetstreet)'s site. Open the source to read the full context.
- No prices are published; practices request a demo.
“Visit Covetrus.vet/client-comms to request a demo today.”
covetrus.com · Sep 26, 2026 ↗ - On cancellation the practice's access to its data in the service may end permanently.
“At the time of cancellation, the Customer access to any of the Customer’s data submitted and (or) utilized by the Service may be permanently terminated.”
covetrus.com · Sep 26, 2026 ↗ - Covetrus may change prices by posting notice within the service, without advance notice.
“Service Provider may modify this Agreement, the Operating Rules or prices”
covetrus.com · Sep 26, 2026 ↗ - If the practice needs its phone number, email address or other identifier transferred at termination, a fee may be charged.
“In the event we are required by law to transfer any Identifier to you on termination of this Agreement, we may charge you a fee.”
covetrus.com · Sep 26, 2026 ↗ - Cancelling the website subscription needs 30 days' written notice and advance fees are not refunded.
“Customer shall remain liable for payment of all advance fees and charges incurred, without any right of refund”
covetrus.com · Sep 26, 2026 ↗
Who it sells to
Prices and quotes are as published on Covetrus Comms (formerly Rapport / Vetstreet)'s own pages on the date shown, before tax and payment processing. Vendors change prices and terms; check theirs before you buy.
The website-cost question
Which part of Covetrus Comms (formerly Rapport / Vetstreet) do you actually need?
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