Checked Sep 26, 2026
How much does Vello (IDEXX) cost?
Published plans run $249 per month. Client communication platform built for IDEXX PIMS (ezyVet, Neo, Cornerstone): reminders, two-way texting, scheduling, pet-owner app and portal.
Prices are as published by Vello (IDEXX) on Sep 26, 2026. Check the linked source before buying.
Published rates
Plans and add-ons
Plans
| Plan | Price | Billing |
|---|---|---|
| Velloall core capabilities, unlimited two-way texting, no user limits | $249/mo | Check vendor |
Add-ons
| Add-on | Price |
|---|---|
| Printed postcards$1.10 per postcard | Not published |
Pricing source: vello.vet ↗, checked Sep 26, 2026.
Beyond the plan price
Terms worth checking
- Setup
- Not published · not stated; onboarding call after contract signature
- Contract & cancellation
- contract required (length not published)
- Data export
- unknown
Source notes
What the headline misses
Each point is tied to a dated statement on Vello (IDEXX)'s site. Open the source to read the full context.
- Vello is built only for IDEXX's own practice management systems (ezyVet, Neo, Cornerstone).
“The client communication platform built for IDEXX PIMS”
vello.vet · Sep 26, 2026 ↗ - Printed postcards cost $1.10 each on top of the $249 monthly fee.
“The only additional cost is for optional printed postcards, which are available at $1.10 per postcard.”
vello.vet · Sep 26, 2026 ↗ - Onboarding starts after a contract is signed; the contract length is not published.
“After your contract is signed and the system is activated”
vello.vet · Sep 26, 2026 ↗
Who it sells to
Prices and quotes are as published on Vello (IDEXX)'s own pages on the date shown, before tax and payment processing. Vendors change prices and terms; check theirs before you buy.
The website-cost question
Which part of Vello (IDEXX) do you actually need?
A useful tool may be worth keeping. If a website, form or portal is a separate line on your bill, check its full cost, ownership and exit terms before changing anything.
Could Vello (IDEXX) be replaced by a tool you control?
Bring one workflow or software bill to a free 30-minute consultation. We’ll discuss whether coding AI and affordable hosting could fit, and what it would take to own and maintain the result.
Practical guidance, not a promise of a cheap or maintenance-free replacement.