Checked Sep 26, 2026

How much does Vello (IDEXX) cost?

Published plans run $249 per month. Client communication platform built for IDEXX PIMS (ezyVet, Neo, Cornerstone): reminders, two-way texting, scheduling, pet-owner app and portal.

Prices are as published by Vello (IDEXX) on Sep 26, 2026. Check the linked source before buying.

Starting plan$249/moSee plan terms below
WebsiteNot offeredAs described by the vendor
Price scales withflat per practice; printed postcards per card

Published rates

Plans and add-ons

Plans

PlanPriceBilling
Velloall core capabilities, unlimited two-way texting, no user limits$249/moCheck vendor

Add-ons

Add-onPrice
Printed postcards$1.10 per postcardNot published

Pricing source: vello.vet ↗, checked Sep 26, 2026.

Beyond the plan price

Terms worth checking

Setup
Not published · not stated; onboarding call after contract signature
Contract & cancellation
contract required (length not published)
Data export
unknown

Source notes

What the headline misses

Each point is tied to a dated statement on Vello (IDEXX)'s site. Open the source to read the full context.

  1. Vello is built only for IDEXX's own practice management systems (ezyVet, Neo, Cornerstone).
    “The client communication platform built for IDEXX PIMS”
    vello.vet · Sep 26, 2026 ↗
  2. Printed postcards cost $1.10 each on top of the $249 monthly fee.
    “The only additional cost is for optional printed postcards, which are available at $1.10 per postcard.”
    vello.vet · Sep 26, 2026 ↗
  3. Onboarding starts after a contract is signed; the contract length is not published.
    “After your contract is signed and the system is activated”
    vello.vet · Sep 26, 2026 ↗

Who it sells to

Prices and quotes are as published on Vello (IDEXX)'s own pages on the date shown, before tax and payment processing. Vendors change prices and terms; check theirs before you buy.

The website-cost question

Which part of Vello (IDEXX) do you actually need?

A useful tool may be worth keeping. If a website, form or portal is a separate line on your bill, check its full cost, ownership and exit terms before changing anything.

Could Vello (IDEXX) be replaced by a tool you control?

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