Checked Sep 26, 2026

How much does Otto (formerly TeleVet) cost?

Published plans run $49–$350 per month. Veterinary communications platform (Otto Flow): two-way texting, reminders, forms, direct booking, telemedicine, text-to-pay, AI scribe, phones via partner Axion.

Prices are as published by Otto (formerly TeleVet) on Sep 26, 2026. Check the linked source before buying.

Starting plan$49/moSee plan terms below
WebsiteNot offeredWebsite widget only.
Price scales withone platform price per clinic, quoted within a published range; standalone AI Scribe flat monthly

Published rates

Plans and add-ons

Plans

PlanPriceBilling
Otto Flow (all features)'Pricing ranges from $350-$1000+/mo'; price 'locked in for a year'$350/moYearly
AI Scribe Solo'Starting at $49/mo', 21-day free trial$49/moMonthly

Add-ons

Add-onPrice
Otto Payprocessing rates not published ('highly competitive rates')Not published
Otto Care (membership plans)Not published
Phones (Axion)'No additional cost from Otto'; Axion phones/service billed by partnerNot published

Pricing source: otto.vet ↗, checked Sep 26, 2026.

Beyond the plan price

Terms worth checking

Setup
Not published · Not published; live onboarding included in Flow.
Contract & cancellation
set by the Order; plan page says price is locked in for a year
Payments
not published · Clinics may add convenience fees on credit cards (not debit), capped at processing cost.
Data export
unknown

Source notes

What the headline misses

Each point is tied to a dated statement on Otto (formerly TeleVet)'s site. Open the source to read the full context.

  1. The platform price is a range, not a list price; the clinic's figure is set on a demo.
    “Pricing ranges from $350-$1000+/mo”
    otto.vet · Sep 26, 2026 ↗
  2. The Flow monthly price is described as locked in for a year.
    “One monthly price, locked in for a year”
    otto.vet · Sep 26, 2026 ↗
  3. Subscription length is set by each clinic's Order rather than published.
    “The term of your subscription to Paid Services will be as set forth in the Order.”
    otto.vet · Sep 26, 2026 ↗
  4. Direct online booking depends on the clinic's practice management system.
    “Direct booking (depending on PIMS capabilities)”
    otto.vet · Sep 26, 2026 ↗

Who it sells to

Prices and quotes are as published on Otto (formerly TeleVet)'s own pages on the date shown, before tax and payment processing. Vendors change prices and terms; check theirs before you buy.

The website-cost question

Which part of Otto (formerly TeleVet) do you actually need?

A useful tool may be worth keeping. If a website, form or portal is a separate line on your bill, check its full cost, ownership and exit terms before changing anything.

Could Otto (formerly TeleVet) be replaced by a tool you control?

Bring one workflow or software bill to a free 30-minute consultation. We’ll discuss whether coding AI and affordable hosting could fit, and what it would take to own and maintain the result.

Practical guidance, not a promise of a cheap or maintenance-free replacement.